Housing disrepair refers to situations where a property is not properly maintained, and despite reporting the issues, your landlord fails to address them. This may include problems with the structure, exterior, or installations within the home. Unresolved disrepair can lead to unsafe living conditions. Tenants have the legal right to take action if landlords do not fulfil their repair obligations.

Most cases are resolved after we send a letter to your landlord, encouraging them to carry out the necessary repairs. If the matter goes to court, it may take between 9 and 12 months to receive compensation.

You may be eligible if you are living in a council or housing association property, have reported disrepair to your landlord, and they have not resolved the issue. You need to provide evidence of the disrepair and allow your landlord a reasonable time to respond. If they fail to do so, you could claim compensation for any damages, injuries, or inconvenience.

The amount of compensation depends on the severity of the disrepair, how long the problem has persisted, and how it has affected you or your family. Each case is unique, so the compensation will vary accordingly.

Yes, tenants of private landlords have the same rights as those in council or housing association properties. Contact us to begin your claim.

Yes, you are required to continue paying your rent while pursuing your claim. Stopping rent payments could allow your landlord to take legal action against you for breaching the tenancy agreement.

No, you must currently live in the property to make a housing disrepair claim.

If your council or housing association has failed to carry out necessary repairs, you have the right to claim compensation and force them to fix the problem. They are legally obligated to maintain your home to a reasonable standard.

We operate on a No Win, No Fee basis. If your claim is unsuccessful, you won’t be charged. If we win, a pre-agreed percentage of the compensation will cover our fees, with the amount capped at 50%.

To support your claim, you will need:

– Copies of communication with your landlord (letters or emails)
– Photographs of the disrepair
– Receipts for any items damaged or replaced due to the disrepair
– Medical reports if your health has been affected
– Expert reports, such as from a surveyor or Environmental Health Officer

Yes, housing disrepair claims must typically be made within six years from when you first reported the issue. For personal injury claims, the time limit is three years from the date of the injury. It’s important to act quickly to ensure you meet these deadlines.

Yes, you must report all disrepair issues to your landlord in writing. Keeping a written record will provide essential evidence if your landlord fails to take action.